As an online company, we prefer to address questions via email whenever possible as it creates a clear record of any issues, and allows us to quickly direct your questions to the staff member most able to assist you.  It also eliminates unnecessary voicemails on both ends.


We ask that customer support requests be initiated by email - this will always be the quickest and most efficient way to contact us and get the answers you need.  Should a phone call be required we are happy to contact you at that time.