Ce4Less and NurseCe4Less Main Bridge

Hello, NurseCE4Less has posted multiple CMEs to my CEBroker account, as verified by a PDF transcript report I ran via my CEBroker account. Plus, I remember completing my CME hour requirements. BUT many of these courses are missing from my “completed courses” in my NurseCE4Less account and I need to obtain my certificates! Has anyone experienced this/can anyone offer feedback? I have contacted customer support of both CEBroker and NurseCE4Less…am awaiting on a response from the latter. The former told me the latter is responsible for providing the certificates. (I definitely learned my lesson though-will save these on my computer going forward!) Thanks!